Iron Will Fitness — Establishment and health at 352 Middle Turnpike West, Manchester, Connecticut.

I went there and the staff was completley rude . Carman is very rude . I opened the door and saw 3 people who looked at me and completley ignored me . Two of the people, as I found out later, were the Owners . One of them was Carmen and the other owner I forgot his name . As my visit continued , I was ignored more . I approached the other owner to ask questions about what the prices were for personal training and was given an extremley rude answer. He shouted out 340.00 dollars for 10 sessions and then walked away from me . He was not busy because he was just standing around ,after that ,with his arms folded and not saying anything . It was as if he didn't want me there. I then approached Carmen who finally agreed to talk with me . We made an appointment for the next day to discuss a diet plan . I figured that I would give them the benefeit of the doubt . Our appointment was for 1:30 pm the next day . I showed up on time for our appointment and she told me to wait a minute . That minute turned into 45 minutes . When she finally talked to me , I asked her why I should should stay here . I expressed my dissapointment to her and she told me " I don't need to explain myself to you . I am the product and I don't have to sell anything to you " I was mortified !!! I am a former United States Marine . I can not believe the unprofessional attitude that I experinced !!! I was always taught to respect others. that behavior was fortified during my service in the Marine Corps . I would never treat anyone the way that they treated me .